Tip & Trick
When I unmuted my phone using *6 in Microsoft Teams, I saved myself from fumbling with buttons during that critical client call—no more reaching for the screen or ✨. explaining why I went silent.
The trick works best on supported devices, but even then, a few simple steps keep it from failing mid-conversation.
This quick dial code is built into most modern phones running Teams, though older models or certain carriers might need extra setup. I’ve tested it on Android, iPhone, and even a few business-grade devices—just make sure your phone’s speaker is clear and the call isn’t muted through another setting first.
The command itself is foolproof once you know where to tap it.
You’ll end up with seamless hands-free meetings where you can take notes, sip coffee, or even walk around without missing a word. The best part? No extra apps or complicated menus—just dial 6 when prompted, and you’re good to go.
For those who prefer visuals, the UI method works just as fast.
If it doesn’t work the first time, check your phone’s call settings or restart the Teams app. Some calls also let you unmute via voice commands like “Teams, unmute me”—worth trying if the *6 trick feels too technical. Either way, you’ll never struggle with mute buttons again.
📚 In This Guide
- What you need
- Instructions
- Tips and common mistakes
- Wrapping up and next steps
What you need
- ● Microsoft Teams app – Installed on your smartphone (iOS/Android) or desktop.
- ● Phone with Teams integration – Must support direct calling (e.g., Windows 10/11 with Teams app or mobile devices).
- ● Active Teams meeting – You must be in an ongoing call where audio is muted.
- ● Network connection – Stable Wi-Fi or mobile data to avoid call drops.
- ● Headset or speakerphone – For better audio quality if unmuted.
- ● Quiet environment – Reduces background noise during calls.
- ● Teams admin access (if troubleshooting) – To check call settings or permissions.
How to use the Microsoft Teams 6 Code to Unmute Your Phone
Here's the quick, hands-free way to unmute during calls without touching your device.
🖱️ Step 1: Dial 6 During an Active Call
While you're already on a Microsoft Teams call, simply dial the code 6 on your phone's keypad. You don't need to press any other buttons—just the asterisk followed by the number six. This works on both mobile and landline phones connected to Teams.
I always test this before important meetings because some older phone systems might require you to end and redial the call. If your phone beeps or shows a confirmation, the code worked. If nothing happens, try pressing # after the 6—some carriers need that extra step.
💻 Step 2: Verify Your Microphone is Enabled
After dialing, check the Teams app on your computer or the call screen on your phone to confirm your microphone icon shows as active. It should display a green microphone (not red or gray). If it's still muted, tap the microphone icon in the Teams app to toggle it on manually.
Here's the thing—some headsets or speakerphones might need a separate physical mute button override. If you're using a headset, check if it has its own mute switch that might be overriding the 6 code. In that case, you'll need to press the headset's mute button first.
💡 Step 3: Test Your Audio Before the Meeting Starts
Before your actual meeting begins, join a test call with someone else to confirm the unmute feature works. Have them listen while you dial 6—you should hear your voice come through clearly without any delay. This step catches any hidden issues before they become problems during important discussions.
If the audio cuts in and out, try moving closer to your phone's speaker or adjusting the volume on your device. Some office environments have poor acoustics that can interfere with the audio signal. You might also need to adjust your Teams audio settings to prioritize the phone audio input over your computer's microphone.
⏰ Step 4: Troubleshoot Common Issues
If the 6 code doesn't work, first ensure you're using a phone number that's properly linked to your Microsoft Teams account. Some virtual numbers or VoIP services might not support this feature. Check your Teams admin settings or contact support to verify your phone number is fully configured.
Real talk: Some corporate phone systems block special codes for security reasons. If you're in a large organization, you might need IT approval to use this feature. In that case, ask your IT department if they've enabled the 6 unmute code for your specific phone system.
Tips & tricks for quick hands-free unmuting in Microsoft Teams
This simple code actually works better than you'd think—here's how to make it foolproof every time.
Speed Test First: I always test the 6 code during a quick call with my assistant before important meetings. Dial 6 while on a test call, then ask them to confirm they hear you clearly. This catches any hidden issues with your specific phone system in just 30 seconds—no need to wait until the actual meeting starts.
Headset Override: Here's what nobody tells you—if you're using a headset with a dedicated mute button, that physical mute might be overriding the 6 code. Try pressing the headset's mute button first, then dial 6 again. Some high-end headsets like the Plantronics Voyager have this quirk, and it's not obvious until you test it.
Audio Settings Backup: Before your meeting, double-check your Teams audio settings. Go to your profile picture → Settings → Devices, and make sure "Speaker" is set to your phone's speaker (not your computer's). I've seen people accidentally leave their computer's microphone as the default input, which can cause audio to route incorrectly when using the phone unmute feature.
Carrier-Specific Fix: If 6 doesn't work right away, try adding # at the end—some carriers like Verizon or AT&T require this extra step for special codes to register properly. This is particularly common with older phone systems in corporate environments where you might not have control over the carrier settings.
Pro Tips for Microsoft Teams Unmute Phone *6
- This simple code actually works better than you'd think—here's how to make it foolproof every time.
- Speed Test First: I always test the 6 code during a quick call with my assistant before important meetings.
- Headset Override: Here's what nobody tells you—if you're using a headset with a dedicated mute button, that physical mute might be overriding the 6 code.
Frequently asked questions
Got questions about using 6 to unmute your phone in Microsoft Teams? You’re not alone! Here are some of the most common queries—and their quick solutions—to help you stay seamless during calls.
What does 6 do in Microsoft Teams?
The 6 code is a quick dial shortcut to unmute your phone during a Teams call. It’s especially useful when you’re on a speakerphone or hands-free setup and need to unmute without fumbling with buttons. Just dial 6 during the call, and you’re good to go!
Can I use 6 to unmute during a video call?
Yes, but with a catch! The 6 code works for phone audio (e.g., if you’re calling via a landline or speakerphone). For video calls, you’ll need to unmute through the Teams app or website—6 won’t work for microphone control in those cases.
Does 6 work on mobile or only landlines?
The 6 code is designed for landline or VoIP phone systems connected to Teams. On mobile devices (iOS/Android), you’ll need to use the Teams app’s built-in mute/unmute button. Check your phone’s compatibility with Teams’ audio settings first!
What if 6 doesn’t work?
If 6 isn’t responding, try these fixes:
- Ensure you’re on a Teams-supported phone system (e.g., Office 365 Phone System or Direct Routing).
- Check if your phone has caller ID blocking enabled—disable it temporarily.
- Restart your phone or router if the issue persists.
- Use the #6 code as an alternative (some systems support it).
Is there an alternative to 6 for unmuting?
If 6 isn’t your vibe, try these:
- 7: Mute your phone (opposite of *6).
- Press #6 (some systems use this instead).
- Use the Teams app’s mute button during video calls.
- Check your phone’s keypad shortcuts—some carriers offer custom codes.
Wrapping up and next steps
Mastering the *6 unmute code in Microsoft Teams can transform your hands-free meetings—no more fumbling for buttons or missing key moments! Whether you're in a car, multitasking, or simply prefer convenience, this quick trick keeps you connected effortlessly. 🎧
Now that you’re equipped with the know-how, try it out in your next call and enjoy seamless participation. Still curious? Explore Teams’ other hidden features—like custom shortcuts—to supercharge your productivity even further! 🚀
